:root {
    --cacao: #3b241a;
    --coffee: #2d1710;
    --gold: #d89a36;
    --clay: #b85235;
    --cream: #f4ebdd;
    --paper: #fff8ea;
    --ink-soft: rgba(45, 23, 16, .72);
}

* {
    box-sizing: border-box;
}

html {
    scroll-behavior: smooth;
}

body {
    margin: 0;
    background: var(--cream);
    color: var(--coffee);
    font-family: Arial, Helvetica, sans-serif;
}

a {
    color: inherit;
    text-decoration: none;
}

img {
    display: block;
    max-width: 100%;
}

.topbar {
    position: sticky;
    top: 0;
    z-index: 20;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 24px;
    min-height: 92px;
    padding: 14px clamp(18px, 5vw, 72px);
    border-bottom: 2px solid var(--coffee);
    background: rgba(244, 235, 221, .94);
    backdrop-filter: blur(12px);
}

.brand img {
    width: clamp(150px, 18vw, 242px);
}

.main-nav {
    display: flex;
    align-items: center;
    gap: clamp(16px, 3vw, 38px);
    color: var(--ink-soft);
    font-size: 11px;
    font-weight: 800;
    letter-spacing: .12em;
    text-transform: uppercase;
    white-space: nowrap;
}

.main-nav a:hover,
.support-link:hover {
    color: var(--clay);
}

.support-link,
.button {
    display: inline-flex;
    min-height: 46px;
    align-items: center;
    justify-content: center;
    border: 2px solid var(--coffee);
    padding: 13px 18px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.support-link {
    background: var(--gold);
    box-shadow: 4px 4px 0 var(--coffee);
}

.hero {
    display: grid;
    min-height: calc(100vh - 92px);
    grid-template-columns: minmax(0, 1.08fr) minmax(420px, .92fr);
    border-bottom: 2px solid var(--coffee);
}

.hero-copy {
    display: flex;
    flex-direction: column;
    justify-content: center;
    padding: clamp(64px, 9vw, 132px) clamp(22px, 7vw, 106px);
}

.eyebrow {
    margin: 0 0 22px;
    color: var(--clay);
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .18em;
    text-transform: uppercase;
}

h1,
h2,
h3,
p {
    margin-top: 0;
}

h1,
h2,
h3 {
    font-family: Georgia, 'Times New Roman', serif;
    font-weight: 400;
    letter-spacing: 0;
}

h1 {
    max-width: 760px;
    margin-bottom: 30px;
    font-size: clamp(64px, 11vw, 148px);
    line-height: .78;
    overflow-wrap: anywhere;
}

h2 {
    margin-bottom: 28px;
    font-size: clamp(42px, 6.5vw, 92px);
    line-height: .88;
    overflow-wrap: anywhere;
}

h3 {
    margin-bottom: 12px;
    font-size: clamp(26px, 3vw, 38px);
    line-height: 1;
}

.hero-line {
    max-width: 650px;
    border-left: 3px solid var(--coffee);
    padding-left: 22px;
    color: var(--ink-soft);
    font-family: Georgia, 'Times New Roman', serif;
    font-size: clamp(21px, 2.4vw, 30px);
    line-height: 1.45;
}

.hero-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 16px;
    margin-top: 32px;
}

.button.primary {
    background: var(--coffee);
    color: var(--cream);
    box-shadow: 5px 5px 0 var(--gold);
}

.button.secondary {
    background: transparent;
}

.hero-art {
    display: grid;
    min-height: 560px;
    place-items: center;
    padding: 48px;
    border-left: 2px solid var(--coffee);
    background:
        linear-gradient(45deg, rgba(216, 154, 54, .16) 25%, transparent 25%),
        linear-gradient(-45deg, rgba(216, 154, 54, .16) 25%, transparent 25%),
        var(--cacao);
    background-position: 0 0, 0 18px;
    background-size: 36px 36px;
}

.hero-art img {
    width: min(82%, 620px);
    filter: drop-shadow(12px 16px 0 rgba(0, 0, 0, .24));
}

.quick-facts {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    border-bottom: 2px solid var(--coffee);
    background: var(--gold);
}

.quick-facts span {
    min-height: 68px;
    border-right: 2px solid var(--coffee);
    padding: 23px;
    font-family: Georgia, 'Times New Roman', serif;
    font-size: 20px;
    font-style: italic;
}

.quick-facts span:last-child {
    border-right: 0;
}

.section {
    padding: clamp(72px, 10vw, 150px) clamp(22px, 7vw, 100px);
}

.split {
    display: grid;
    grid-template-columns: minmax(0, .95fr) minmax(320px, .7fr);
    gap: clamp(38px, 8vw, 120px);
}

.copy-stack {
    align-self: end;
    max-width: 620px;
    border-top: 2px solid var(--coffee);
    padding-top: 28px;
    color: var(--ink-soft);
    font-size: 18px;
    line-height: 1.8;
}

.menu-section {
    border-top: 2px solid var(--coffee);
    background: var(--paper);
}

.cards {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    border-top: 2px solid var(--coffee);
    border-left: 2px solid var(--coffee);
}

.cards article {
    min-height: 300px;
    border-right: 2px solid var(--coffee);
    border-bottom: 2px solid var(--coffee);
    padding: 28px;
}

.cards span,
.branch-number {
    display: inline-block;
    margin-bottom: 72px;
    color: var(--clay);
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .16em;
}

.cards p,
.branch-card p,
.branch-card small,
.faq-list p,
.support-cta p,
.placeholder-card p,
.site-footer p {
    color: var(--ink-soft);
    line-height: 1.7;
}

.branches-section {
    background: var(--clay);
    color: var(--cream);
}

.branches-section .eyebrow,
.branches-section .branch-number {
    color: var(--gold);
}

.section-heading {
    max-width: 780px;
}

.section-note {
    max-width: 640px;
    color: rgba(244, 235, 221, .78);
    font-size: 18px;
    line-height: 1.7;
}

.branch-list {
    border-top: 2px solid var(--cream);
}

.branch-card {
    display: grid;
    grid-template-columns: 64px minmax(0, 1fr);
    gap: 22px;
    align-items: center;
    border-bottom: 2px solid var(--cream);
    padding: 28px 0;
}

.branch-card h3 {
    margin-bottom: 8px;
}

.branch-card p,
.branch-card small {
    color: rgba(244, 235, 221, .78);
}

.branch-card a {
    border: 2px solid var(--cream);
    padding: 12px 16px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .13em;
    text-transform: uppercase;
}

.branch-card a:hover {
    background: var(--gold);
    color: var(--coffee);
}

.simple-list .branch-card {
    min-height: 112px;
}

.answer-section {
    background: var(--cream);
}

.faq-list {
    display: grid;
    gap: 14px;
    max-width: 980px;
}

.faq-list details {
    border: 2px solid var(--coffee);
    background: var(--paper);
}

.faq-list summary {
    cursor: pointer;
    padding: 22px;
    font-family: Georgia, 'Times New Roman', serif;
    font-size: clamp(22px, 2.6vw, 32px);
}

.faq-list p {
    margin: 0;
    padding: 0 22px 24px;
}

.contact-section {
    display: grid;
    grid-template-columns: minmax(0, .72fr) minmax(360px, .82fr);
    gap: clamp(34px, 7vw, 92px);
    border-top: 2px solid var(--coffee);
    background: var(--paper);
}

.contact-copy p {
    max-width: 560px;
    color: var(--ink-soft);
    line-height: 1.8;
}

.social-button {
    display: inline-flex;
    margin-top: 18px;
    border-bottom: 2px solid var(--coffee);
    padding: 8px 0;
    color: var(--coffee);
    font-size: 12px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.social-button:hover {
    color: var(--clay);
}

.contact-form {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
    align-self: start;
    border: 2px solid var(--coffee);
    background: var(--cream);
    padding: clamp(22px, 4vw, 38px);
    box-shadow: 8px 8px 0 var(--gold);
}

.contact-form label {
    display: grid;
    gap: 8px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.contact-form input,
.contact-form select,
.contact-form textarea {
    width: 100%;
    border: 2px solid rgba(45, 23, 16, .72);
    border-radius: 0;
    background: #fff;
    color: var(--coffee);
    font: inherit;
    font-size: 16px;
    letter-spacing: 0;
    outline: none;
    padding: 13px 14px;
    text-transform: none;
}

.contact-form textarea {
    resize: vertical;
}

.contact-form input:focus,
.contact-form select:focus,
.contact-form textarea:focus {
    border-color: var(--clay);
    box-shadow: 0 0 0 3px rgba(216, 154, 54, .28);
}

.contact-form .full,
.contact-form button {
    grid-column: 1 / -1;
}

.contact-form .consent {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    color: var(--ink-soft);
    font-size: 12px;
    font-weight: 700;
    letter-spacing: 0;
    line-height: 1.5;
    text-transform: none;
}

.contact-form .consent input {
    width: 18px;
    height: 18px;
    margin-top: 1px;
}

.hidden-field {
    position: absolute;
    left: -10000px;
    width: 1px;
    height: 1px;
    overflow: hidden;
}

.support-cta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 32px;
    padding: clamp(56px, 8vw, 110px) clamp(22px, 7vw, 100px);
    border-block: 2px solid var(--coffee);
    background: var(--gold);
}

.support-cta div {
    max-width: 820px;
}

.collaborator-cta {
    background: var(--gold);
}

.site-footer {
    display: grid;
    grid-template-columns: 1fr 1fr auto;
    gap: 34px;
    align-items: end;
    padding: 52px clamp(22px, 7vw, 100px);
    background: var(--coffee);
    color: var(--cream);
}

.footer-brand img {
    width: min(100%, 300px);
}

.site-footer p {
    color: rgba(244, 235, 221, .68);
}

.site-footer nav {
    display: flex;
    gap: 22px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .13em;
    text-transform: uppercase;
}

.placeholder-page {
    min-height: 72vh;
    padding: clamp(48px, 8vw, 96px) 22px;
}

.centered {
    justify-content: center;
    margin: 0 auto 34px;
}

.placeholder-card {
    max-width: 820px;
    margin: 0 auto;
    border: 2px solid var(--coffee);
    background: var(--paper);
    padding: clamp(30px, 6vw, 72px);
    box-shadow: 8px 8px 0 var(--gold);
}

.support-login-page {
    min-height: 78vh;
    padding: clamp(26px, 6vw, 82px);
}

.support-login-shell {
    display: grid;
    grid-template-columns: minmax(0, .9fr) minmax(320px, .62fr);
    gap: clamp(30px, 7vw, 90px);
    align-items: center;
    max-width: 1180px;
    margin: 0 auto;
}

.support-login-copy .brand {
    display: inline-flex;
    margin-bottom: clamp(34px, 6vw, 70px);
}

.support-login-copy p {
    max-width: 620px;
    color: var(--ink-soft);
    font-size: 18px;
    line-height: 1.75;
}

.back-link {
    display: inline-flex;
    margin-top: 18px;
    border-bottom: 2px solid var(--coffee);
    padding: 8px 0;
    font-size: 12px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.login-card {
    display: grid;
    gap: 18px;
    width: 100%;
    border: 2px solid var(--coffee);
    background: var(--paper);
    padding: clamp(24px, 5vw, 42px);
    box-shadow: 8px 8px 0 var(--gold);
}

.login-card label {
    display: grid;
    gap: 8px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.login-card input {
    width: 100%;
    min-width: 0;
    border: 2px solid rgba(45, 23, 16, .72);
    background: #fff;
    color: var(--coffee);
    font: inherit;
    font-size: 16px;
    letter-spacing: 0;
    outline: none;
    padding: 14px;
    text-transform: none;
}

.login-card input:focus {
    border-color: var(--clay);
    box-shadow: 0 0 0 3px rgba(216, 154, 54, .28);
}

.login-card p {
    margin: 4px 0 0;
    color: var(--ink-soft);
    font-size: 13px;
    line-height: 1.6;
}

.form-alert {
    border: 2px solid var(--clay);
    background: #fff;
    padding: 12px;
    color: var(--clay) !important;
    font-weight: 800;
}

.support-app {
    display: grid;
    grid-template-columns: minmax(260px, 320px) minmax(0, 1fr);
    min-height: 100vh;
    background: var(--cream);
}

.support-sidebar {
    position: sticky;
    top: 0;
    display: flex;
    min-height: 100vh;
    flex-direction: column;
    gap: 34px;
    align-self: start;
    padding: 28px;
    background: var(--coffee);
    color: var(--cream);
}

.support-sidebar .brand img {
    width: min(100%, 230px);
}

.support-sidebar h1 {
    margin-bottom: 18px;
    font-size: clamp(48px, 7vw, 82px);
}

.support-sidebar p {
    color: rgba(244, 235, 221, .72);
    line-height: 1.7;
}

.support-sidebar nav {
    display: grid;
    gap: 10px;
}

.support-sidebar nav a {
    border: 2px solid rgba(244, 235, 221, .26);
    padding: 13px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.support-sidebar nav a:hover {
    border-color: var(--gold);
    color: var(--gold);
}

.support-sidebar .button.secondary {
    width: 100%;
    border-color: var(--cream);
    color: var(--cream);
}

.support-content {
    display: grid;
    gap: clamp(24px, 4vw, 46px);
    padding: clamp(22px, 5vw, 64px);
}

.support-metrics {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
}

.support-metrics article,
.support-panel,
.ticket-card {
    border: 2px solid var(--coffee);
    background: var(--paper);
}

.support-metrics article {
    padding: 22px;
}

.support-metrics span {
    display: block;
    margin-bottom: 8px;
    font-family: Georgia, 'Times New Roman', serif;
    font-size: clamp(42px, 7vw, 72px);
    line-height: .9;
}

.support-metrics p {
    margin: 0;
    color: var(--ink-soft);
    font-weight: 800;
}

.support-panel {
    padding: clamp(22px, 4vw, 40px);
}

.panel-heading h2 {
    font-size: clamp(36px, 5vw, 68px);
}

.support-form {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
}

.support-form label {
    display: grid;
    gap: 8px;
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.support-form input,
.support-form select,
.support-form textarea {
    width: 100%;
    min-width: 0;
    border: 2px solid rgba(45, 23, 16, .72);
    background: #fff;
    color: var(--coffee);
    font: inherit;
    font-size: 16px;
    letter-spacing: 0;
    outline: none;
    padding: 13px 14px;
    text-transform: none;
}

.support-form textarea {
    resize: vertical;
}

.support-form .full,
.support-form button {
    grid-column: 1 / -1;
}

.ticket-list {
    display: grid;
    gap: 16px;
}

.ticket-card {
    display: grid;
    grid-template-columns: minmax(0, 1fr) minmax(220px, 320px);
    gap: 24px;
    padding: 22px;
}

.ticket-card span {
    display: inline-flex;
    margin-bottom: 14px;
    color: var(--clay);
    font-size: 11px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.ticket-card h3 {
    font-size: clamp(26px, 3vw, 36px);
}

.ticket-card p,
.empty-state {
    color: var(--ink-soft);
    line-height: 1.7;
}

.ticket-card dl {
    display: grid;
    gap: 10px;
    margin: 0;
}

.ticket-card dl div,
.compact-table div {
    border-top: 2px solid rgba(45, 23, 16, .16);
    padding-top: 10px;
}

.ticket-card dt {
    color: var(--clay);
    font-size: 10px;
    font-weight: 900;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.ticket-card dd {
    margin: 3px 0 0;
    overflow-wrap: anywhere;
}

.compact-table {
    display: grid;
    gap: 12px;
    margin-top: 24px;
}

.compact-table div {
    display: grid;
    gap: 4px;
}

.compact-table span {
    color: var(--ink-soft);
    overflow-wrap: anywhere;
}

@media (max-width: 980px) {
    .topbar {
        align-items: flex-start;
        flex-wrap: wrap;
    }

    .main-nav {
        order: 3;
        width: 100%;
        overflow-x: auto;
        padding-bottom: 4px;
    }

    .hero,
    .split,
    .contact-section,
    .support-login-shell,
    .support-app,
    .ticket-card {
        grid-template-columns: 1fr;
    }

    .support-sidebar {
        position: static;
        min-height: auto;
    }

    .hero-art {
        border-top: 2px solid var(--coffee);
        border-left: 0;
    }

    .quick-facts,
    .cards,
    .support-metrics {
        grid-template-columns: repeat(2, 1fr);
    }

    .site-footer,
    .support-cta {
        display: grid;
        grid-template-columns: 1fr;
        align-items: start;
    }
}

@media (max-width: 640px) {
    h1 {
        font-size: clamp(48px, 18vw, 72px);
        line-height: .88;
    }

    h2 {
        font-size: clamp(34px, 13vw, 52px);
        line-height: .95;
    }

    .topbar {
        min-height: 82px;
        gap: 14px;
        padding-inline: 16px;
    }

    .brand img {
        width: min(68vw, 190px);
    }

    .support-link,
    .button {
        width: 100%;
    }

    .hero-copy {
        padding: 46px 18px 54px;
    }

    .hero-art {
        min-height: 380px;
        padding: 28px;
    }

    .quick-facts,
    .cards {
        grid-template-columns: 1fr;
    }

    .quick-facts span {
        border-right: 0;
        border-bottom: 2px solid var(--coffee);
    }

    .branch-card {
        grid-template-columns: 1fr;
    }

    .contact-form {
        grid-template-columns: 1fr;
        box-shadow: 5px 5px 0 var(--gold);
    }

    .support-form,
    .support-metrics {
        grid-template-columns: 1fr;
    }

    .cards span,
    .branch-number {
        margin-bottom: 24px;
    }

    .site-footer nav {
        flex-wrap: wrap;
    }

    .support-login-page {
        padding: 22px 16px 44px;
    }

    .login-card,
    .placeholder-card {
        box-shadow: 5px 5px 0 var(--gold);
    }
}

@media (prefers-reduced-motion: reduce) {
    html {
        scroll-behavior: auto;
    }
}